Stand-alone graduate certificate

The certificate in Operations Leadership prepares students to step into operations leadership roles in their current or prospective workplaces.  In addition, the curriculum is designed to develop the student’s ability to work effectively with teams and managerial decision-makers; to become mentally disciplined; to effect change in their organizations and to communicate orally and in writing.

Student Learning Outcomes

1. Describe how organizational structure influences an organization’s behavior.
2. Explain various aspects of team processes, such as communication, power, influence, conflict, and negotiation.
3. Enhance critical thinking and analysis skills through the use of management case studies, personal application papers and small group exercises.
4. Make decisions, implement strategies, and foster a culture that enables people and groups to work interdependently across organizational divides towards shared organizational goals.
5. Understand the power and influence of strategic leadership and systems thinking in achieving and sustaining improved performance levels.

Operations Leadership Certificate

OSRHE Program Code: 118
CIP Code: 520205
Certificate Code: 1599